How It Works

Simple 5-step process from inquiry to delivery.

Step 1

Send Inquiry

Tell us what you need — product details, quantity, specifications, target price, and delivery timeline. Fill out our contact form or WhatsApp us directly.

Step 2

Factory Matching

We shortlist manufacturers for your product — from the relevant industrial cluster and from trade fair contacts — and check production capacity, certifications and export experience before recommending them. You receive the shortlist with each factory's business licence details.

Step 3

Sample & Quote

Quotations come back on a like-for-like specification so the numbers can actually be compared. Once you pick a factory, we run samples to your spec, negotiate price, MOQ and payment terms, and lock the approved sample as the production standard.

Step 4

Production & QC

Once you confirm, production begins. We monitor the process with mid-term and pre-shipment inspections. The balance payment is released only after the pre-shipment inspection passes.

Step 5

Ship & Deliver

We book the freight, prepare the export documents and handle customs clearance through to your address. You receive the full document set — commercial invoice, packing list, bill of lading and any certificates your market requires.

Common Questions

How long does sourcing take?

Typically 3-7 days for factory matching and quotations, 1-2 weeks for samples, then 20-40 days for production and 15-35 days for sea freight depending on the product and destination. Air freight is faster and more expensive.

What are your fees?

We charge a sourcing fee (typically 5-15% of product value) that covers factory finding, negotiation, and quality inspection. No hidden costs — see our guide to what a sourcing agent does and what they charge for how these fee models compare across the industry.

How is payment secured?

We work to milestones: 30% deposit to start production, 70% only after a pre-shipment inspection you have approved. If the goods fail inspection we tell you to reject them rather than ship them. Where a platform offers escrow protection (Alibaba Trade Assurance and similar), you can use it alongside our inspection service.

What is the minimum order quantity?

It depends on the product and the factory — many of our suppliers work from a few hundred pieces upward. Where a factory MOQ is higher than you need, we consolidate several suppliers into one shipment to make a smaller first order viable. Tell us your target quantity and we will say what is realistic.

Do I have to pay for samples?

Yes — samples are normally paid (usually $50-$300 depending on the product, plus courier). We push factories to credit the sample cost against your first bulk order, and most agree. Free samples are usually hand-finished and tell you little about the production line.

Can I visit China?

Yes. We help with visa application guidance, airport pickup, hotel booking and scheduling factory visits, and can come with you to interpret if you need it.

Which countries do you ship to?

Worldwide, by sea, air or express, quoted on EXW, FOB, CIF or DDP terms. You are also free to use your own forwarder — we will deliver to their warehouse in China if that suits you better.

Ready to Start Sourcing?

Send us your requirements today. We'll get back to you within 24 hours with a detailed proposal — completely free.

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